Privacy Policy

Last updated: January 6, 2025

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in our products and services
• Contact us for support or inquiries
• Participate in our surveys or marketing promotions

1.2 Automatically Collected Information

When you access our services, we automatically collect certain information, including:

• Log and usage data (IP address, browser type, operating system)
• Device information (hardware model, unique device identifiers)
• Location data (based on IP address)
• Performance metrics and analytics data

1.3 AI Processing Data

To provide our AI automation services, we may process:

• Documents and files you upload for processing
• Business workflow data
• Communication patterns for customer service automation
• Financial data for reporting automation (encrypted and secured)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you for customer service and support
• Send you updates and marketing communications (with your consent)
• Process your transactions and manage your orders
• Find and prevent fraud and respond to legal requests

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: If required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: When you give us explicit permission to share your information

5. Data Retention

We retain your personal information only for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Fulfill the purposes outlined in this Privacy Policy

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate personal information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your personal information
• Objection: Object to our processing of your personal information

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: